ELEVATED CONNECTIONS
With intelligent technology, we create easier alternatives to do more, minus the effort.
aïda gives you the perfect opportunity to up your CX game smoothly.
Personalization, digitalization, and ease
The smart communication system creates deeper connections between you and your customer. With its machine learning capabilities, create individualized journeys that will engage with your clients whenever and wherever they want.
aïda is clever in its analytical skills, consultants, and powerful integration capabilities.
With revolutionary features, be present with your clients and offer them the ultimate experience.
Navigate on
multiple channels
Reach your customers where they are by reaching out on their favorite channel(s). Whether conventional or digital channels, on social media or on your own platform, widen your reach and boost response rates by ensuring the right message is received at the right place and time. aïda knows where and when your people are active to target them precisely and get the best results.
REINVENT WHAT YOUR
BUSINESS COULD BE
SKILLED CONVERSATIONS
aïda masters two-way communication and uses people skills to speak with each recipient properly:
Sentiment analysis reveals the emotional tone of every conversation. This skill helps aida detect how users are feeling and act accordingly.
The information consultant collects data and integrates with APIs to give updated information on the go.
Communicator consultant chooses the right channel and time to get the highest response rates.
The speech consultant recognizes voice messages and gives aïda text-to-speech (TTS) and speech-to-text (STT) capabilities.
The gamification consultant pushes interactive games to encourage profitable actions.
The conversational consultant gives users 24/7 virtual assistance and always answers their demands without human interaction or effort.
ADVANCED TECH
Our unique magical touch
Like all our products, the system is built with a scalable micro-service architecture.
Robust, cloud-ready software incorporates big data processing, secure API integration, and a user-friendly web interface.
Developer templates will ease plugin and gateway creation.
Machine-learning intelligence enables profiling, segmentation, and personalized recommendations.
We focus on
performance, adaptability, and client-centricity.
It’s Easy
The journey builder gives you plenty of room to get creative in achieving your goals.
Drag and drop the icons on the board
Enter your messages
Launch
Watch how aida onboards, engages, and automatically delivers to your KPIs.
Plan interactions on the dot and enhance them along the way to achieve your goals.
REPORTING LIVE
aïda uses the data collected along the way to make better decisions in communication.
It lets you in on the details with beautiful reports to track progress in a multifunctional interface.
Sit back and watch as the system boosts your operations while keeping you informed every step of the journey.
Monitor results and let the system facilitate backend optimization efforts.