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    • Home
    • Vision 30
    • Solutions
      • aïda
      • aïReach
      • Nametag
      • Call Completion Suite
      • SRBT
    • Industries
      • Telecom MNO
      • Fintech
      • Education
      • Travel
      • E-com
      • GOV
    • Contact Us
    • Join Us
      • Careers
    • Media
  • Home
  • Vision 30
  • Solutions
    • aïda
    • aïReach
    • Nametag
    • Call Completion Suite
    • SRBT
  • Industries
    • Telecom MNO
    • Fintech
    • Education
    • Travel
    • E-com
    • GOV
  • Contact Us
  • Join Us
    • Careers
  • Media

aïda

Enhance your customer journey using aïda’s seamless multi-channel management. Drive attention, generate interest, create desire, and ensure action with personalized and connected customer interactions.

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Multi-Channel Communication

Personalized Digital Journeys

Multi-Channel Communication

Connect with your audience through Voice Calls, SMS, Email, and social media, ensuring maximum reach and engagement across all platforms.

Journey Builder

Personalized Digital Journeys

Multi-Channel Communication

Easily design customer journeys with a drag-and-drop interface. Quickly update or create journeys for engagement, retention, or NPS, driving faster results and higher satisfaction.

AI-Powered Engagement

Personalized Digital Journeys

Personalized Digital Journeys

Use AI to enhance message delivery and customer interactions, improving overall campaign effectiveness and boosting engagement rates.

Personalized Digital Journeys

Personalized Digital Journeys

Personalized Digital Journeys

Create custom journeys that engage customers at every touchpoint, whether for retention, NPS, or churn reduction, ensuring communication is tailored to your business objectives.

Two-Way Communication

Automation and Integration

Two-Way Communication

Enable responsive interactions that boost customer feedback, support, and engagement, driving more meaningful connections and actionable insights.

Rich Media Support

Automation and Integration

Two-Way Communication

Send images, videos, and audio to engage customers more effectively on platforms like Email, WhatsApp, Viber, and Telegram, enriching the customer experience.

Automation and Integration

Automation and Integration

Automation and Integration

Automate workflows and integrate seamlessly into existing systems via API, improving efficiency and saving time on operational tasks.

Delivery Reports

Automation and Integration

Automation and Integration

Track message status with real-time delivery reports, helping you optimize your strategy by quickly addressing any delivery issues.

Under aïda skills: powered by AI

Sentiment Analysis

Text-to-Speech & Speech-to-Text Feedback

Text-to-Speech & Speech-to-Text Feedback

Capture key insights with automated sentiment and semantic analysis. Feedback is analyzed and summarized, and timely notifications are sent to relevant teams, ensuring prompt responses to critical feedback.

Text-to-Speech & Speech-to-Text Feedback

Text-to-Speech & Speech-to-Text Feedback

Text-to-Speech & Speech-to-Text Feedback

Enable smooth interactions with aïda's TTS and STT capabilities. Prompts guide users through feedback, while real-time analysis captures sentiment and intent, delivering actionable insights.

Language Detection & Translation

Text-to-Speech & Speech-to-Text Feedback

Language Detection & Translation

Effortlessly bridge language gaps. aïda detects, translates, and processes input text, ensuring continuous communication and enhanced accessibility for every user.

Document Analyzer

Text-to-Speech & Speech-to-Text Feedback

Language Detection & Translation

Streamline document handling. aïda extracts essential data from uploaded documents, identifying key information and organizing content for swift action and analysis.

Content Recommender - RBT

Optimal Channel & Timing for Content

Content Recommender - RBT

Personalize every experience. aïda suggests ring back tones tailored to user preferences, habits, and trending content, enhancing engagement with custom recommendations.

Campaign Creator

Optimal Channel & Timing for Content

Content Recommender - RBT

Easily design targeted campaigns. With conversational AI, aïda refines campaign details to match the target audience and content context.

Optimal Channel & Timing for Content

Optimal Channel & Timing for Content

Optimal Channel & Timing for Content

Maximize reach with precision. aïda determines the best channel and timing for content delivery, aligning with user preferences for higher engagement and impact.

aïda Journey Types

aïda offers a range of customer journeys to drive engagement, retention, and revenue growth:

  • Standard Journeys: Focus on essential customer interactions such as NPS, recharge reminders, and product announcements.
  • Exclusive Journeys: A comprehensive 360-degree approach with advanced features like eSIM (Roaming), out-of-network churn prevention, Hungup SMS, Out of Data alerts, and Click-to-WhatsApp Ads—designed to maximize engagement and revenue.


FAQs: Quick, Reliable Answers on Demand

Deploy aïda-powered chatbots on SMS or WhatsApp to handle FAQs with accuracy and speed, providing customers with the information they need, right when they need it.

Contact Us

Turn everyday interactions into personalized experience

Powered by aïda, aïReach makes campaign creation easy with AI-driven tools and a user-friendly interface. Deliver timely, relevant information at every turn, building loyalty and trust while enhancing customer experience.

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Partner Up for Success

Looking to elevate your customer engagement? Partner with us and unlock a suite of features that drive deeper connections, higher engagement, and better results. With flexible white-label solutions and AI-powered capabilities, we’ll help you grow faster and smarter. 

REACH EVERYONE EVERYWHERE WITH aïReach

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