Call Completion Suite

Core Services

Low Balance Services

Out-of-Reach Services

Keep subscribers connected with alternative methods like Poke Me, Collect Call, Credit Loan, auto call completion, and Incomplete Call Alert (ICA). The menu adapts dynamically based on customer preferences, time of day, visibility, and more, offering relevant options when they’re needed most.

Out-of-Reach Services

Solve missed calls caused by network problems.

MCA (Missed Call Alert), Caller MCA, and Voicemail ensure that subscribers are alerted to missed calls and can access messages, keeping them in touch even when they are unavailable.

Data Completion

Out-of-Reach Services

Data Completion

Enhance connectivity by offering options for subscribers with low data or balance.

Our smart system will send you timely notifications when your data is low. You'll receive a personalized journey suggesting the best data packages to top up, ensuring you stay connected without interruption.

Poke ME

Allows subscribers with no or insufficient balance to send the recipient a missed call informing him of an incomplete call attempt.

Missed Call Alert (MCA)

MCA keeps your customers connected, even when they can't be. With real-time alerts for missed calls when phones are busy, off, or out of range—and instant notifications when coverage returns—MCA ensures they never miss an important moment.

Collect Call

Allows subscribers with no or insufficient credit to dial recipients and charge them for the call by applying reverse charging.

Voicemail

Allows subscribers to leave a voice message to recipients whenever they’re unavailable or out of reach.

Callbacks Reporting Tool

An advanced reporting tool that provides invaluable insights into call behavior

Helping you identify users who call back. With this data, you can refine your call completion strategies to boost the effectiveness of your services.

Driving Increased Callbacks

Field-tested features like Keep Ringing and Missed Call Retrial significantly improve callback rates. These tools ensure that calls go through even in challenging network conditions or when the user's phone is on silent. By implementing these strategies, you can:

-Maximize Revenue: Foster more successful calls, driving higher revenue.

-Improve Customer Satisfaction: Deliver a seamless, reliable calling experience that keeps customers happy.

-Gain a Competitive Edge: Stand out with innovative features that build customer loyalty.

BENEFITS

Increased Call Completion Revenue

Reduce dropped calls and boost connectivity, driving higher call completion rates and maximizing ROI while keeping your subscribers satisfied.

Enhanced Customer Experience

Increased Call Completion Revenue

By addressing call failures, Call Completion improves overall customer satisfaction and keeps subscribers engaged.

Cost Savings

Increased Call Completion Revenue

Reduced Churn

Minimize the operational costs caused by dropped calls and ineffective communications. Call Completion ensures more calls go through, reducing churn and customer support inquiries.

Reduced Churn

Increased Call Completion Revenue

Reduced Churn

Keep subscribers loyal by addressing common pain points like dropped calls, missed connections, and data issues.

Call Completion Suite

Maximize call connectivity, reduce dropped calls, and deliver an uninterrupted experience to your subscribers.

Core Services

Low Balance Services

Out-of-Reach Services

Out-of-Reach Services

Out-of-Reach Services

Out-of-Reach Services

Out-of-Reach Services

Data Completion

Out-of-Reach Services

Data Completion