Telecom MNOs
Bridging the Gap Between Digitization and Monetization
Maximize revenue and drive digital transformation with our innovative solutions, and bridge the gap between pre-paid and post-paid users, enhancing customer engagement and streamlining operations. Stay ahead in today's competitive market with a solution that delivers results.
Omni-Channel Communication
Omni-Channel Communication
Omni-Channel Communication
Reach your customers wherever they are with our unified omni-channel platform powered by aïda. Engage customers across SMS, email, WhatsApp, and more. Deliver personalized journeys that reach users on the right platform at the right time, ensuring a consistent experience for all.
Journey Builder
Omni-Channel Communication
Omni-Channel Communication
Create personalized customer journeys that drive results with our intuitive Journey Builder. Choose from prebuilt templates or design your own in minutes using our simple drag-and-drop interface. No technical skills required- aïda does the work for you.
Engagement Platform
Omni-Channel Communication
Engagement Platform
Create targeted, personalized campaigns that drive results with aïReach. Track performance, optimize strategies, and engage your audience effectively.
Key Features
Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Communication
Optimize engagement across multiple channels:
- SMS: 2-5%
- Smart SMS: 5-10%
- WhatsApp: 12-15%
- Voice: 7%
- USSD: 3-5%
- RCS: 20%
Unlimited Virtual Journeys
Multi-Channel Communication
Multi-Channel Communication
Engage your audience and drive customer satisfaction.
Build over 100 personalized customer journeys to provide scalable solutions for businesses of all sizes.
Rapid Deployment
Multi-Channel Communication
Live Agent Support
Implement solutions quickly to keep pace with your evolving business needs.
Launch new journeys and campaigns rapidly, ensuring you're always ready to meet customer expectations.
Live Agent Support
Follow-Up Journey Automation
Live Agent Support
Offer real-time, human support to boost loyalty and resolve issues quickly.
How? Through real-time, human-centered support with live agents, offering prompt, effective solutions.
Follow-Up Journey Automation
Follow-Up Journey Automation
Follow-Up Journey Automation
Re-engage and retain customers effectively:
With aïReach, and our automated follow-up interactions tailored to customer behavior, you will reconnect with inactive users, win back lost customers, and encourage repeat business.
Managed Service Solutions
Follow-Up Journey Automation
Follow-Up Journey Automation
Get expert management of your services for seamless operation.
Fine-tune your customer engagement strategy for optimal results with our managed service solutions.
NPS Survey
Product Announcements
Product Announcements
Capture crucial customer feedback to shape better experiences and drive loyalty. Gather valuable insights through NPS surveys to understand customer satisfaction and identify areas for improvement.
Product Announcements
Product Announcements
Product Announcements
Deliver tailored updates on your latest products to keep customers engaged and excited. Inform your customers about new offerings with personalized communication, ensuring they stay up-to-date and interested.
Recharge Reminders
Product Announcements
Recharge Reminders
Automatically notify customers when it’s time to top up, ensuring they never miss a beat. Keep customers updated on their prepaid account balances with timely, automated reminders, preventing interruptions in service.
Cross-Sell/Upsell
Product Announcements
Recharge Reminders
Maximize revenue by offering the perfect products when customers are ready to buy. Boost revenue by strategically recommending additional products or upgrades to existing customers at the right time.
Roaming journeys
Click-to-WhatsApp Ads
Out of network churn
Keep customers updated while they roam across networks. Our Roaming Journeys ensure your customers stay informed and connected, even as they switch networks during travel.
Out of network churn
Click-to-WhatsApp Ads
Out of network churn
Target at-risk customers to reduce churn. Our Out of Network Churn solutions proactively identify and target customers at risk of churning, helping you retain valuable customers.
Hangup Sms
Click-to-WhatsApp Ads
Click-to-WhatsApp Ads
Re-engage with automated follow-up after dropped calls. Our Hangup SMS feature automatically sends follow-up messages to customers who have dropped calls, ensuring no opportunity is lost.
Click-to-WhatsApp Ads
Click-to-WhatsApp Ads
Click-to-WhatsApp Ads
Connect ads to WhatsApp for instant customer interaction. Our Click-to-WhatsApp Ads allow customers to directly contact your business through WhatsApp, enabling real-time conversations and improved customer service.
Enhanced WhatsApp Campaigns Drive Significant Revenue Growth
Our enhanced WhatsApp campaigns, featuring refined messaging and follow-ups, boosted engagement and results.
We saw a 32% increase in views, 31% in clicks, and 44% in activations, leading to a 60% revenue growth.
Partner Up for Success
Let's create something extraordinary together. Explore new opportunities and drive your business forward with our innovative solutions.
