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    • Home
    • Vision 30
    • Solutions
      • aïda
      • aïReach
      • Nametag
      • Call Completion Suite
      • SRBT
    • Industries
      • Telecom MNO
      • Fintech
      • Education
      • Travel
      • E-com
      • GOV
    • Contact Us
    • Join Us
      • Careers
    • Media
  • Home
  • Vision 30
  • Solutions
    • aïda
    • aïReach
    • Nametag
    • Call Completion Suite
    • SRBT
  • Industries
    • Telecom MNO
    • Fintech
    • Education
    • Travel
    • E-com
    • GOV
  • Contact Us
  • Join Us
    • Careers
  • Media
GOVERNMENT SERVICES

Transforming Citizen Engagement with Intelligent Communicati

Engage. Inform. Serve.Modern public organizations can proactively connect with citizens through seamless, automated communication.

Featured Solutions

aïda

Reach your customers wherever they are with our unified omni-channel platform.  Engage customers across SMS, email, WhatsApp, and more through our unified platform. Deliver personalized journeys that reach users on the right platform at the right time, ensuring a consistent experience for all. 

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aïReach

Create targeted, personalized campaigns that drive results with aïReach.  Track performance, optimize strategies, and engage your audience effectively. 

AïReach

Data Collection: Know Your Citizens, Enhance Engagement

Front Desk: Automate Customer Service for Enhanced Communication

Front Desk: Automate Customer Service for Enhanced Communication

Gather essential information to understand citizens’ interests and preferences.

  • aïGOV enables effective data collection for personalized outreach.
  • Use insights to send relevant messages that drive citizen engagement.

Front Desk: Automate Customer Service for Enhanced Communication

Front Desk: Automate Customer Service for Enhanced Communication

Front Desk: Automate Customer Service for Enhanced Communication

Respond to citizen inquiries instantly, day or night, through automated services.

  • aïGOV improves public service efficiency by automating customer interactions.
  • Increase response rates by connecting citizens with helpful information quickly.

Appointments: Simplifying Scheduling for Better Citizen Experiences

Appointments: Simplifying Scheduling for Better Citizen Experiences

Appointments: Simplifying Scheduling for Better Citizen Experiences

Facilitate easy appointment scheduling with timely communications.

  • aïGOV provides citizens with reminders and options to cancel or reschedule appointments.
  • Enhance citizen experience by keeping them engaged and informed about any changes.

Results & Follow-Ups: Convenient Access to Public Sector Processes

Appointments: Simplifying Scheduling for Better Citizen Experiences

Appointments: Simplifying Scheduling for Better Citizen Experiences

Deliver on-demand access to citizens’ results, history, and care information.

  • aïGOV keeps citizens updated on their public sector processes through preferred communication channels.
  • Save time by automating notifications for process results, reminders, and important updates.

Customer Journeys

Create 100+ Customer Journeys Designed for Your Business Needs

Our platform lets you build and launch over 100 customer journeys, customized to fit your specific use cases. Whether you aim to drive customer satisfaction, engagement, or growth, we have solutions for you. 

Information Update

Appointment follow-ups

Appointment follow-ups

Send timely notifications for citizens to update personal information or documentation. Keep citizens informed of deadlines and required actions for compliance.

Appointment follow-ups

Appointment follow-ups

Appointment follow-ups

Provide automated follow-ups on scheduled appointments with reminders, cancellations, or rescheduling options to enhance citizen convenience and reduce no-shows.

Crisis Management

Appointment follow-ups

Crisis Management

Deliver real-time alerts and updates during emergencies, including natural disasters or public safety concerns, ensuring citizens are informed and prepared.

Exclusive Customer Journeys

Our exclusive journeys provide advanced tools to engage customers at key moments, ensuring strong connections and better experiences. Unlock premium, high-impact journeys designed to elevate customer engagement.

Polling

Payment Support

Payment Support

Engage citizens through digital polling to gather opinions on key issues or policy decisions, providing real-time data for government planning.

Payment Support

Payment Support

Payment Support

Offer automated payment support services, including reminders for taxes, fines, or utility bills, and ensure smooth transactions for public services.

Civil Unrest

Payment Support

Civil Unrest

Provide critical communication during times of civil unrest or protests, offering real-time updates and safety instructions to protect citizens and maintain public order.

Partner Up for Success

Let's create something extraordinary together. Explore new opportunities and drive your business forward with our innovative solutions.

Our Clients

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