Established 1994 · Three Decades of Engagement Technology

Software-led telecom engagement, since 1994.

Founded in Beirut, headquartered in Dubai, operating across Europe, Africa, and the Middle East. For over 30 years, Apliman has been building communication and engagement technology for the world's mobile operators, aggregators, and enterprises — software that powers 600M+ subscribers across 65+ countries, turning calls, messages, and digital interactions into measurable business value.

Discuss Your Engagement Infrastructure
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Subscriber reach worldwide
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Countries served
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Live solutions running
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Global partners
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Years in market — since 1994

Apliman is a software and telecom technology company that builds the communication, engagement, and monetization platforms behind some of the world's largest mobile networks — for the operators who run them and the enterprises that depend on them.

Built for telecom scale.

Three decades of running real telecom workloads at scale — across operators, aggregators, and enterprises in some of the most demanding markets in the world.

600M+
Subscribers reached worldwide through our deployed platforms
65+
Countries served across Europe, Africa, the Middle East, and beyond
200+
Live solutions running in production today
250+
Global partners in the Apliman ecosystem
110+
Engineers, builders, and support specialists across the company
30+
Years of continuous telecom engagement expertise — since 1994

Six things that matter.

Apliman doesn't compete on features alone. We compete on the things operators and enterprises actually need from a partner over a decade-long relationship.

01

Built for reliability

Engineered for telecom-level scalability, uptime, and throughput — trusted by major operators on critical infrastructure.

Carrier-gradeHigh uptimeHigh throughput
02

Human-backed support

A dedicated support team that understands your business and shows up in real time, across the full solution lifecycle.

24/7 coverageReal engineersRelationship-led
03

Fast time-to-market

Modular components and agile deployment let clients launch services faster than traditional providers — without losing depth or stability.

ModularAgile deliveryQuick to launch
04

Industry-specific focus

Products tailored to telecom, fintech, travel, education, government, and e-commerce — built around how each sector actually works.

TelecomFintechTravel · Education · Gov
05

Flexible deployments

On-premise, cloud, or hybrid — platforms that adapt to client needs and integrate cleanly with legacy systems.

On-premCloudHybrid
06

End-to-end journeys

Not just messaging — complete customer journeys through AI workflows, real-time triggers, and multi-channel orchestration.

JourneysReal-time triggersMulti-channel

Six industries. One engagement engine.

Mobile Network Operators

Enhancing customer engagement and reducing churn through AI-driven journeys, call completion, and revenue recovery.

Fintech & Banks

Streamlining digital banking communications — KYC reminders, fraud alerts, transactional notifications, and customer engagement.

Travel & Hospitality

Enhancing traveler experiences through timely updates, personalized promotions, and AI-driven trip engagement.

Education

Modernizing student engagement from admissions to campus life — registration, deadlines, grades, alerts, alumni programs.

E-Commerce

Boosting conversions with abandoned cart recovery, delivery notifications, promotional campaigns, and customer retention flows.

Government Agencies

Facilitating citizen engagement via automated messaging, appointment scheduling, and service updates at national scale.

Three continents. One team.

Apliman is headquartered in Dubai, founded and R&D-based in Beirut — with operations and teams across Europe, Africa, and the Middle East. 110+ engineers, support specialists, and product builders working close to the markets we serve.

Headquarters
Dubai
UAE · Global HQ
Beirut
Lebanon · Founded 1994 · R&D
Regional Offices
Larnaca
Cyprus
Lagos
Nigeria
Istanbul
Türkiye · Operations
Nairobi
Kenya · East Africa hub
Local presence
JordanIraqYemenSenegalMalawiSierra Leone
110+
Engineers, builders, and support specialists across the company

From kickoff to go-live.

Every Apliman engagement runs through a structured delivery process — from scoping to launch, with a dedicated support model that takes over the day the solution goes live.

Implementation
01
Discovery & planning

Define scope, goals, and delivery milestones with the client team.

02
Environment setup

Provision infrastructure and core platform components.

03
Configuration & integration

Customize settings and connect to existing systems — CRM, billing, network nodes.

04
Testing & validation

End-to-end performance and reliability checks before go-live.

05
Training & handover

Deliver user training, quick-start materials, and admin enablement.

06
Go-live support

Hands-on assistance during launch and the critical first weeks.

Ongoing support
Around-the-clock coverage

Expert engineers available 24/7 across regions.

Multi-channel access

Ticketing, email, hotline, WhatsApp, and Teams — clients reach us how they prefer.

Proactive monitoring

Real-time health checks, security patching, and platform updates.

Dedicated relationship ownership

A named Service Delivery Manager owns your account end-to-end.

Transparent communication

Regular reports, release notes, and incident summaries — no surprises.

Three decades of telecom engagement. Ready for yours.

Whether you're a mobile operator looking to monetize your network, an aggregator building a B2B engagement business, or an enterprise looking for a partner who actually knows telecom — let's talk.

Discuss Your Engagement Infrastructure