Beyond telecom

Six industries. One engagement platform.

Apliman's engagement infrastructure powers customer moments across financial services, travel, healthcare, government, education, and retail — with the same telecom-grade reliability that operators trust for their networks.

Core products
aïReach · AI Agent · aïda
Channels
WhatsApp · SMS · Voice · Email · Push · RCS
Compliance
ISO 27001 · GDPR-ready · Data privacy by design
Deployment
Cloud · On-prem · Hybrid · Sovereign
01
Banks · Fintechs · Mobile Money · Digital Lenders

Fintech & Banking

From transactional alerts and OTP delivery to AI-powered banking conversations — the engagement infrastructure to communicate at telecom-grade scale, with the compliance and reliability finance demands.

Transactional notifications & OTP
Sub-second OTPs, fraud alerts, transaction confirmations — every message arrives, every time.
Digital onboarding journeys
Application → KYC → activation → first deposit — orchestrated across WhatsApp, SMS, email.
AI-powered banking conversations
Balance checks, card management, dispute submission, loan inquiries via conversational AI.
02
Airlines · Hotels · Ride-share · Logistics · Mobility

Travel & Mobility

Travel runs on time-sensitive moments — booking confirmations, gate changes, ride status, delivery updates. The engagement infrastructure to deliver every moment, across every channel.

Booking & itinerary updates
Confirmations, e-tickets, real-time schedule changes across WhatsApp, SMS, email.
AI-powered travel support
Modify bookings, request refunds, resolve disruptions — 24/7 in multiple languages.
Loyalty & post-trip engagement
Post-stay surveys, loyalty notifications, personalized rebooking offers based on behavior.
03
Hospitals · Clinics · Health Systems · Insurance · Pharma

Healthcare

Reduce no-shows, improve adherence, and deliver patient-centered care — the engagement infrastructure to communicate with patients across every moment of care.

Appointment scheduling & reminders
Booking flows, multi-channel reminders, confirmation, rescheduling — reducing no-shows.
AI-powered patient support
Test results, prescription refills, insurance coverage, routine clinical guidance.
Medication & treatment adherence
Personalized reminders, treatment check-ins, side-effect monitoring, adherence support.
04
Government Agencies · Public Services · Utilities · Public Health

Government & Public

Reach every citizen securely, at national scale — the engagement infrastructure for citizen notification, service automation, and crisis communication.

Citizen notifications & alerts
Public health, regulatory, tax, voter info across SMS, WhatsApp, USSD, voice — every citizen.
AI-powered citizen self-service
Document status, information requests, procedures, routine inquiries via conversational AI.
Emergency & crisis response
National-scale mass notification within minutes for public health, disaster, security alerts.
05
Universities · Schools · EdTech · Training Providers

Education

Engage every learner from admission to alumni — the engagement infrastructure for admissions journeys, student services, and lifelong relationships.

Admissions & enrollment
Application reminders, document submission, interview scheduling, admission decisions.
Student notifications & support
Class schedules, exam dates, fee reminders, AI-powered academic and administrative support.
Alumni & lifelong engagement
Reunions, continuing education, fundraising, lifetime relationship management.
06
E-commerce · Retail · Marketplaces · D2C Brands

E-commerce & Retail

Drive conversion, retention, and service across every channel — the engagement infrastructure that reaches the right customer at the right moment with the right message.

Promotional campaigns & conversion
Targeted promotions, flash alerts, personalized recommendations across every channel.
Cart recovery & delivery updates
Abandoned cart journeys, order tracking, delivery notifications, return workflows.
AI customer service & loyalty
Order inquiries, returns, delivery mods, loyalty points, tier notifications, re-engagement.

Not seeing your industry?

Apliman's engagement platform is built for any organization that needs to communicate with customers, patients, citizens, or subscribers at scale. Let's talk about your use case.